FAQ

FAQ

 

How can I speak with a specialist from On Location? 

You can either call us directly at 800.683.4846 or chat with a specialist by clicking the silver icon in the bottom right of your screen.

 How can I purchase group block seats? 

For group block seats, call 800.683.4846

Who should I contact for Marketing Partnerships & Corporate Opportunities?

For Marketing Partnerships and Corporate opportunities, call 212.433.2989

How can I see more information on the packages?

Please click here to learn more about On Location’s package offerings.

Can On Location assist me with my hotel reservation?

Yes, On Location maintains a dedicated block of hotel rooms for our customers. To add a hotel reservation to your order, call 877.279.8920 to speak to a specialist.  Please note, reservations are available on first come first serve basis.

If I have questions after I’ve made my purchase, who can I contact?

Our experience specialists are standing by to answer any questions you have regarding your reservation, including information on additional experiences around your Super Bowl weekend. Call 800.683.4846 or click the silver icon in the bottom right of your screen to chat live with a specialist. 

When will my tickets be mailed to me?

Your tickets will be mailed to you in mid-January.  Please note, we are unable to ship internationally and will host a client pick-up the week of the game in Atlanta where you will be able to pick-up your ticket packages.

Who Is On Location? 

On Location Experiences is a leader in premium experiential hospitality business, establishing a new industry standard to serve iconic rights holders with extensive experience in ticketing, curated hospitality, live event production and travel management in the worlds of sports and entertainment.  We are a partner to over 150 rights holders including the NFL, NCAA, PGA of America, and USTA, and provides unrivaled official access to both corporate clients and fans looking for immersive experiences at marquee events in Super Bowl, Pro Bowl, NFL Draft, NCAA Final Four, PGA of America events, numerous College Football Bowl Games and the Tennis Majors.

On Location’s operations include:  Anthony Travel, CID Entertainment, Kreate Inc, Nomadic Entertainment, PrimeSport and Steve Furgal’s International Tennis Tours.

On Location Experiences is a privately held company, owned by RedBird Capital Partners, Bruin Sports Capital, 32 Equity and the Carlyle Group.  For more information about On Location Experiences, please visit onlocationexp.com.

What makes On Location official? 

For every event On Location offers, we are an official partner of the rights holder, which allows us to offer the best possible experience for our guests. As the official hospitality partner of the NFL, we get tickets directly from the NFL, so we can offer you exact seat locations. We also have access to prime event space, hotel blocks, and other reserved perks that are baked into our packages.

How can I purchase Super Bowl packages through On Location?

On Location offers both online and over-the-phone purchase options. Click 'Ticket Packages' in the top left to choose and reserve your package, or call 800.683.4846 and a specialist will happily work with you on your Super Bowl LIII experience.

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